You asked. I answered.

Frequently asked questions

How old does my dog need to be before I start classes?

Puppies can start our Puppy Education Class at as early as 8 weeks! First vaccine and a health check is required to start. We believe the earlier the better to educate puppies and thier owners. Exposing puppies to new environments while building a relationship can help set you up for success and prevent behavior problems from occuring. We are veterinarian recommended!

Can the whole family come to class?

All members of your family are welcome to attend class. Only one person should be working the dog at a time, but you may switch handlers whenever you choose. Children are welcome to attend and participate to the best of their abilities. Sometimes I may ask children that attend classes if they would like to help me with come exercises in class as well.

What will we need to bring with us to class?

For the Puppy Education Class please bring plenty of tasty treats, your puppies favourite toy, a flat buckle collar, and a 6 foot leash. The only leashes we do not allow are flexi leashes or chain leashes as they are not helpful for proper leash handling. For all other obedience classes please come with the training collar you are comfortable using and the trainer may discuss other tools with you to help you get the most success. Food is an excellent motivator for training and a hungry dog is more motivated to work. Most importantly come with a postive attitude and be ready to have fun!

What is your refund policy

Refunds (minus a $25 administration fee) are issued prior to the class start date. No refunds will be given unless 72 hours cancellation notice is provided If something unexpected happens that makes it impossible for you to continue with class we will do our best to accommodate you in an upcoming class, space permitting (usually not ascertained until the day that the class begins). For these reasons please think seriously about your schedule and commitment to training. Private lesson packages are non-refundable and must be used up within 30 days unless discussed otherwise. Travel cost may apply when outside of Calgary limits.

Will there be homework during class?

Yes, there is homework! Owners should expect to train their dog daily, for 15-30 minutes. Its important to remember doing your homework will help you progress and be successful with your traning. Training your dog is building a positive partnership between you and your dog!

What training methods do you use?

Here at WCCA we strive in helping people build a happy and balanced relationship of trust and respect between owner and dog. Danielle enjoys teaching people how to communicate in a fair, clear and consistent manner so their dog can feel comfortable and confident. She believes in working with each dog as an individual and always trains according to the dogs own personality with a balanced approach as they are all so different. Our training at WCCA is based on the relationship between handler and dog while using positive reinforcement with verbal markers to communicate to the dog clearly with appropriate timing. The marker system reinforces the behaviors we like by providing rewards that are motivating and fun to the dog. Rewards can be food or toy depending on what motivates the dog. Danielle believes that building engagement and play within our training is crucial to having a good relationship with our canine friend!

Do you have COVID-19 protocols in place?

We will be following COVID 19 protocols to keep everyone safe.

PLEASE NOTE: Masks are now mandatory in Airdrie so please comprepared to wear a mask during class.

1. Social distancing will be practiced of 2 meters apart.

2. There will be alcohol based hand sanitizer available when you come at the
front entrance.

3. To help keep everyone safe and healthy we are asking that only two family members attend class per dog. If you were hoping to bring another handler please contact me to see if we can accommodate your request.

4. The training facility will be sanitized daily before classes start.

5. Please do not attend class if you are feeling any cold/flu symptoms.

6. Class will also be cancelled if the instructor is feeling any cold/flu symptoms.

What is the best way to contact you?

Please feel free to contact me as I would love to chat with you and hear about your canine friend! My preferred method of contact is through phone call or email.